Get in Touch With Our Team
Our support team is here to help with any questions, account-related issues, technical concerns or general feedback. If you need assistance with registration, verification documents, deposits, withdrawals or site functionality, contact us and we will respond promptly. Choose the channel that suits you best and our advisers will guide you through the process in a clear, practical way. Lines are staffed during core hours and we handle priority cases quickly.
| Department | Contact |
|---|---|
| Customer support | [email protected] - For account help, verification and withdrawals. Typical reply within 24 hours |
| General enquiries | [email protected] - For billing, licensing and general enquiries. Expect reply within 48 hours |
| Affiliate enquiries | [email protected] - Partnership setup and reporting |
| Phone | +44 20 7432 8196 - UK support line |
| Working hours | Mon-Fri, 09:00-18:00 |
Contact Us by Email
Email is the preferred contact method for detailed requests, account issues or cases that need supporting documents or further explanation. Please send your enquiry to [email protected] with a clear subject line and up-to-date contact details. Including account ID, screenshots and preferred callback times speeds resolution and helps avoid unnecessary delays.
Send Us a Message
Contact Jokabet support Name Email Message Send message Do not include passwords or full card details. We will use the email you provide to reply.Response Time
Need help? Our support team aims to respond to most enquiries within one business day. Simple requests are usually handled quickly, while issues requiring verification, payment checks or specialist review may take longer. We’ll keep you updated on progress and provide an estimated timescale for complex cases. For faster service, include full details and any relevant screenshots in your initial message.
Feedback
We'd love to hear your feedback, suggestions or ideas for improving the website. Please share any thoughts on games, promotions, payments or usability, we read every message and use it to shape future updates. Your input helps us fix issues, prioritise features and improve your experience. Send comments to [email protected] or use the in-site feedback form.